Rules & Regulations

  •  For All School Packages should be a responsible Adult for every 10 students visiting. These Adults are responsible for student’s health, behaviour and safety inside the zoo.

  •  Any extra adults are chargeable based on the chosen package.

  •  Free Zoo entry will be provided to the School Bus Driver.

  •  Modification and cancellation is applicable up to 7 days prior to visit date.

  •  7 days prior to arrival date, requires a 50% deposit of the meal charge. This deposit is non-refundable.

  •  School groups must arrive on time. In the event that a group misses the show due to lateness, the full package (including the show) it is still chargeable.

  •  Shows, presentations and encounters are open to all public visitors. They are not individual private shows.

  •  Payment: We only receive cash for advance payment. Only cash or credit card upon arrival. VAT (Value Added Tax) 5% will apply on the total bill amount. (You can access the park after completing full payment).

  • Teacher is responsible for telling how many tickets, she/he will need to access the park.

  •  Management reserves the right to remove any school who does not comply with the code of conduct .

  •  In addition no reimbursement will be made.

    For school reservations, please contact our school team:

T: +971-2-5010000
M: +971-5-29113990